Privacy Policy for Riverbend HR Solutions

Riverbend HR Solutions is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and process your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our online platform and engaging with our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information to provide and improve our HR services:

• Personal Data You Provide Directly: This includes information you submit when inquiring about our services (Talent Acquisition, Employee Relations, HR Consulting, Performance Management, Training & Development), filling out contact forms, or communicating with us. This may include your name, contact details (e.g., email address, phone number), company name, job title, and any other information you choose to provide related to your HR needs.
• Usage Data: We automatically collect information about how you access and use our site, such as your IP address, browser type, referring/exit pages, and the pages you visit. This helps us understand user behaviour and improve our platform.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our site and hold certain information. These are used for analytics, to remember user preferences, and improve user experience.

2. How We Use Your Information

We use the collected information for various purposes, including:

• To provide and maintain our HR services;
• To respond to your inquiries and offer client support;
• To improve and personalize your experience on our site;
• To understand and analyze how you use our services;
• To communicate with you about our services, promotions, and updates;
• To detect, prevent, and address technical issues or fraudulent activities;
• To fulfill our legal obligations and enforce our agreements.

3. Legal Basis for Processing Personal Data Under GDPR

We process your personal data based on the following legal grounds:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, providing these do not override your fundamental rights and freedoms.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal data to outside parties without your explicit consent, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our online platform, conducting our business, or serving our clients (e.g., website hosting, analytics, CRM systems), provided they agree to keep this information confidential and comply with data protection laws.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal data. We use industry-standard practices and technologies to protect against unauthorized access, disclosure, alteration, or destruction of your information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

7. Your Data Protection Rights Under GDPR

Under the GDPR, you have the following rights:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Websites

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, our data practices, or would like to exercise any of your data protection rights, please contact us:

Riverbend HR Solutions

Gilford Road,

Portadown,

BT63 5LG

United Kingdom